Online customer onboarding provides you with huge advantages in terms of reduction in the costs of both acquisition and management, with a large impact on customer experience, complance and cybersecurity.

Once the process is active, though, it is necessary to further analyse the acquisition funnel to understand which steps are harder to complete for potential customers, making them give up the online onboarding process and look for more traditional methods - or switching to competitors altogether.

Using AI, AGS can retrieve much of the data that is necessary for online onboarding from ID and bills of previous utilities. This is possible after training the neural networks and it drastically simplifies the onboarding process for potential customers.