CORPORATE QUALITY
Guaranteed protection of information and certified processes to satisfy customers
QUALITY MANAGEMENT SYSTEM POLICY
AGS has been on the spotlight over the years in the panorama in which it operates thanks to a deep-rooted presence as a supplier of the most important Italian financial and TLC companies and constant investments in research and innovation in the main blossoming economic sectors.
This visibility was encouraged by virtue of the management's commitment to achieving the objectives and the effective collaboration of all internal staff, who interfaces with clients, suppliers, institutions and retail customers on a daily basis.
MANAGEMENT’S COMMITTMENT
- Involve and raise awareness of the importance that everyone can embody in the performance of their duties, in reporting and solving any non-compliance problems through the proposal of resolution and / or mitigation actions.
- Arrange the adequate resources in terms of human capital and equipment, vital for the smooth functioning of the processes. Prevent any "non-compliance", optimizing the management of processes in respect to efficiency and effectiveness, implementing risk management through the "Risk Based Thinking" philosophy.
- Operate in compliance with the legislation and regulations applicable to company products and processes, communicating with the Authorities and collaborating with the Institutions to ensure maximum fairness and transparency in relationships and providing complete, reliable and clear information.
AIMS
- Ensure compliance with the qualitative, quantitative, temporal, economic and safety requirements of its array of products and services, in observance with current legislation, taking into account the demands of all stakeholders and implementing "non-compliance" prevention logics.
- Implement and continuously refine the company "Management System", in compliance with the UNI EN ISO 9001: 2015 standard.
- Endorse a suitable level of Tutoring and Information for all the staff, with an eye on Empowerment and Knowledge Management;
- Boost customer satisfaction, assuring compliance with the preconditions set out by the customer and stakeholders from a qualitative, quantitative and work safety perspective, besides the quality / price ratio of products and services through a focus on the operational expertise of the product design, production, supply and assistance.
- Give greater prominence and space to the visibility and communication of existing activities and future projects by developing successful internal and external information actions.
OUR TALENTS
ARE CERTIFIED

Sitecore

Microsoft .NET

Python

Java
